Two future projects at the Baltimore/Washington International Thurgood Marshall Airport meant gate closures for Southwest Airlines, a heavily traveled airline at the airport. To make sure that customers continue to receive the service they’re used to, MDOT extended Concourse A and added five new gates—the number of gates that will ultimately be eliminated with those other projects.
Additionally, the modern architecture of the new terminal and state of the art restrooms will enhance the customer experience. Three new concessions spaces were created for restaurants and markets (Miss Shirley’s, R&R Seafood, District Market) owned and operated by local Maryland companies. Customers will now have an improved experience and will not experience a drop in service due to this $48 million project.